I'm sorry to interrupt. I should just correct for the record. I think I said Carol Freeman. I meant to say Lisa Freeman. I just wanted the record to be corrected in that regard.
Ms. Freeman said there are “no supports in place”, and she basically felt she was on her own because there was no transparency about the reasons for that eligibility date, which was, again, five years ahead of what she thought it would be. She thought there were five more years, and all of a sudden that notice came.
Would you not acknowledge that that is an issue?