What services do you think these people mainly need? We immediately think of psychological support, since it's just as traumatic to be the parent of an incarcerated person as to be the child of an incarcerated person.
I imagine people suffer significant economic losses in both cases. From what I hear, they need legal advice in order to know their rights. We know they're entitled to intervene in trials, but do they understand at what stage they're entitled to do that? How does it work?
Do you think these indirect victims of crime get reasonably good guidance? Are they clearly informed of their rights, and are they offered enough support?