Pass comprehensive transparency legislation that opens up the algorithms and opens up their content enforcement policies on how they take decisions, such that if content is taken down or left up, you know what rule they've applied and how they've assessed it. As well, create transparency on the advertising. That is the main reason that social media exists: We are the cattle. Users are the cattle on social media. We're the eyeballs for the real customers, which are the advertisers. We need to have more transparency on how the demands of advertisers affect the way that they present information to us.
Second of all, you need to hold them accountable more effectively, but you can only do that once you have transparency.
Finally, you need to have means for individual and societal recourse or ways to impose costs on these companies if, in their negligence, they cause harm to be dealt to a member of the public. If you are the victim of an attack by someone who was radicalized by being bombarded with hate content online, you should have some way of holding the media accountable.
At a systemic level, Canada should have the ability to tell them to clean up their act or it will impose costs on them for their failure to act. With social media, we have a crisis of inaction by those companies. They feel no pressure. It's time to ratchet up the pressure.
The European Union has passed a Digital Services Act. The United Kingdom has passed an Online Safety Act. Both of them have transparency, accountability and economic responsibility for their negative externalities deeply embedded within the logic of how they operate.