We've talked to people who have gone through these experiences. Of course, before, they couldn't trigger this coercive and controlling behaviour as a criminal offence. That's what we're hoping to see fundamentally change.
You talked about training and the work you've done already. Could you indicate to us what the best practices are and what you think the initial steps would be moving forward? Of course, the concern is always building trust, so that people feel that the process will be followed when they come forward.
In terms of building those relationships, what were the best practices?