Sure. I can go first.
The fact that I have to tell victims that the position is vacant, when they think there is someone there, is really gruelling for me and my team. A lot of the time, when victims are frustrated, we really feel that because we're working with them on the front line.
A lot of victims feel that it underlines the fact that victims don't necessarily have a voice within the system in Canada. I think a lot of the time, while they're traumatized, it's revictimizing to know that there is a position that's been created but not enough investment to have someone in that position.