I think if you read the definition, it talks about people who are hiring and scheduling staff. It talks about the daily operations. It talks about people who are supervising staff. It talks about controlling and evaluating the quality of care. It talks about monitoring the effective implementation. It really doesn't talk about staff who are obeying whatever orders they were given.
We've had word from the report from the 4th Battalion task force that money, saving money, was a big reason for not doing things, but there was also the hiring of staff who were not necessarily qualified, who were inexperienced. Then there was the fact that many of the staff were afraid. They were afraid to deal with people who had COVID. They were scared they would get it.
Again, we have a whole bunch of things that, as you say, a long-term care act would address in terms of certification, registration and who should be working in such facilities.