They worked behind the curtains all the time. Nobody was taking care of it.
As we said, in 2015 we came out with a report talking about the understaffing, the lack of training, the lack of personnel, etc., and no one was listening because it was a question of dollars and cents. It wasn't a question of how we took care of seniors. What we saw over the years was the profit margins going up, and we saw that during COVID. It was just an insult to all the health care workers that some for-profit homes were making a profit and giving money back to shareholders when.... We have to remember that most of the health care workers who passed away due to COVID came from the long-term care sector too, so it is about respect, about proper staffing and about giving our seniors, our elders, what they deserve in their last few years.