Thank you very much, Madam Chair. I want to thank all the witnesses for being here today.
I hope this process is part of that beginning to change the culture and that your appearances here today really do help to get that message across.
Ms. Donnelly, I'm particularly glad to see you here today, because of the technical problems we had before. I know you were quite frustrated in the attempt to appear. We are in a different room, and it appears to be working well.
Sending the message of respect to the workers is particularly important, and sending a message to the public is also important. What I want to talk a bit more about, because everyone will always say that the other things cost money, is what we're seeing and what I'm hearing from the witnesses, which is that the current situation costs the system money.
I am going to go first to Ms. Donnelly regarding paramedics. Can you say a bit more about the costs to the system of the prevalence of violence in terms of time off and in terms of retention of employees? How is this impacting the spending costs for paramedics?