Mr. Chairman, members of the committee, ladies and gentlemen, good afternoon.
It's an honour for me to be here to speak about the military family services program.
As mentioned, my name is Celine Thompson. I am the director of Military Family Services. It's the responsibility of my office to manage this national program on behalf of the chief military personnel and on behalf of this department. These responsibilities include central funding, policy development, monitoring, evaluation, technical guidance, etc. In short, I am the bureaucrat.
Conversely, the three women with me have the privilege and indeed the challenge of trying to deliver this program to the local communities they serve. Unlike me, they are not here as departmental representatives, but rather as the senior staff person of their respective military family resource centres, accountable to their communities and employed by their community-based boards of directors. These boards of directors are nominated and elected by the communities served and are, by mandate, always led by a majority representation of civilian spouses of Canadian Forces members.
The structure and governance of the military family services program is probably best understood in its historical context. Prior to the establishment of the program in 1991, we were made aware, through research, that family support within the Canadian Forces, when in fact it did exist, was at best ad hoc, piecemeal, and largely ineffective. In addition, we discovered through the documented voices of spouses of Canadian Forces members that they felt they didn't have influence, never mind leadership, over the programs and services that so impacted their lives. The same research revealed that there were pervasive concerns with families that issues presented to the chain of command would not be held in confidence and would indeed negatively impact the CF members' careers.
The current structure of the military family services program largely addresses those historic systemic concerns. The military family resource centres are third-party organizations, working at arm's length from the department. Civilian spouses have legitimate voice in their operation and governance, and they guide the local response to local priorities. Information secured by military family resource centres is held in confidence and protected by the program's own privacy code.
The military family resource centres are the most visible demonstration of the department's support for families. Established at virtually every location where we have families in significant numbers, these provincially incorporated, non-profit organizations work under the leadership of the communities they serve, but they work in close collaboration locally with their base commanders and nationally with the staff of my office.
The program has grown substantially since 1991. Our last full review of the program was in 2002-03. At that time we developed, in consultation with our stakeholders, a refined set of deliverables for the MFRCs to achieve based on the unique stresses associated with the Canadian Forces lifestyle. We formally recognized that families' health and well-being were critical to the operational effectiveness of the Canadian Forces, and we reaffirmed our commitment to continuing to work with the families to ensure that their needs guided our actions and our priorities.
Five years on and we are again in the throes of transformation. Our environment has changed substantially within these past few years. The operational tempo and the demand that places on communities and families can't be understated. Critical to your deliberations is our realization that when a Canadian Forces member is injured or ill, it is the family that is often the primary caregiver, irrespective of what resources the department may provide. We also know that our current operational demands are not without impact on the families themselves. We have an obligation to bolster their inherent strength and their inherent resilience, and to see this through.
The chief of military personnel, on behalf of the CDS, has tasked us with significantly enhancing our range of programs that we provide to the families of Canadian Forces members. His intent is that we will do so by building on the strengths of the military family resource centres. As we are just about to embark on this task, your conversations with us today are timely and will no doubt move the process forward.
Thank you. I'll conclude my comments now.