Evidence of meeting #26 for National Defence in the 39th Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was clients.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Joyce Belliveau  As an Individual
Robin Geneau  As an Individual
Jonathan Shay  As an Individual
Robert Ferrie  As an Individual

4:35 p.m.

As an Individual

Dr. Joyce Belliveau

No. We're not privy to that information.

Joe Comartin NDP Windsor—Tecumseh, ON

I assume that would be part of the audit. You'd want that covered in the audit.

4:35 p.m.

As an Individual

4:35 p.m.

As an Individual

Dr. Robin Geneau

Could I add something?

Joe Comartin NDP Windsor—Tecumseh, ON

Yes, please.

4:35 p.m.

As an Individual

Dr. Robin Geneau

He did continue to work at the base for several months after he lost his licence. He was technically not seeing patients, but he was participating in mental health team meetings--which we're not allowed to participate in--and he was involved in case conferencing and decision-making about patients. He worked there for three months after he lost his licence.

Joe Comartin NDP Windsor—Tecumseh, ON

Can you tell us who made the decision to allow him to continue?

4:35 p.m.

As an Individual

Joe Comartin NDP Windsor—Tecumseh, ON

With regard to the complaint you sent--I guess, Dr. Belliveau, it was you who sent the complaint to the ombudsman. Is that correct?

4:35 p.m.

As an Individual

Dr. Joyce Belliveau

We both sent individual complaints.

Joe Comartin NDP Windsor—Tecumseh, ON

Was it suggested to you that you in fact had to present a complaint from a soldier?

4:35 p.m.

As an Individual

Dr. Joyce Belliveau

We were told that they actually did not have the mandate to pursue our complaint, but because it had impacted on soldiers, they were going to look at it. However, it is typically the soldiers who do have to file the complaints.

Joe Comartin NDP Windsor—Tecumseh, ON

I'm sorry, I should have made the question clearer.

Were you told by the ombudsman that that was necessary and suggested that, yes, that's one of the...? Was that recommended to you?

4:35 p.m.

As an Individual

Joe Comartin NDP Windsor—Tecumseh, ON

Were you able to do that?

4:35 p.m.

As an Individual

Dr. Joyce Belliveau

To encourage soldiers? We have encouraged many of the soldiers to come forward, based on our experience with the ombudsman's office, and I think more of them are. We hear the complaints, and they want us to act as advocates for them. We don't have the means to do that, other than in situations like this. The ombudsman's office is not mandated to listen to anybody other than the soldiers.

Joe Comartin NDP Windsor—Tecumseh, ON

Can you say in all honesty that you're certain that some of them did complain to the ombudsman?

4:40 p.m.

As an Individual

Dr. Robin Geneau

We were told by the soldiers they had complained. That's the degree of our certainty.

Joe Comartin NDP Windsor—Tecumseh, ON

Have there ever been any complaints made about the services you provide? Is there anything on the record anywhere of your being castigated for improper services?

4:40 p.m.

As an Individual

Dr. Joyce Belliveau

Not that I'm aware of.

Joe Comartin NDP Windsor—Tecumseh, ON

And you're operating under some discipline body?

4:40 p.m.

As an Individual

Joe Comartin NDP Windsor—Tecumseh, ON

Have there been any complaints to the discipline body by Gagetown?

4:40 p.m.

As an Individual

Dr. Robin Geneau

No. We would have heard about that if there were.

Joe Comartin NDP Windsor—Tecumseh, ON

There is a story in the newspaper articles about a clinic being opened by Veterans Affairs in Fredericton, an OSI clinic. Have you had any involvement? Were you consulted on how the clinic should be established?