They have commenced a lot of new initiatives. Right now, from what I've seen on paper, these are just getting started. I think it's important that lots of times policies are made over here at 101 Colonel By, but they don't necessarily get down to the ground. I think it's really important that we make sure there is action taken on their words, their commitments to families and to health care givers, and that we actually see some action.
On February 25th, 2009. See this statement in context.