Thank you, Mr. Chairman.
I am indeed here with Mary McFadyen, general counsel. I would like to begin by thanking the committee for inviting me to testify this afternoon regarding an obvious unfairness in the military redress of grievance process. It is an unfairness that was recognized and criticized by the former Chief Justice of the Supreme Court of Canada, the Right Honourable Antonio Lamer.
Following our investigation into the Canadian Forces redress of grievance process in May 2010, I issued a report entitled, “The Canadian Forces Grievance Process: Making it Right for Those Who Serve”, which highlighted deficiencies in the grievance process that are causing further hardship for Canadian Forces members who have already been wronged.
As a result of our investigation, we found that the redress of grievance process, which is supposed to provide soldiers, sailors, airmen, and airwomen with a quick and informal mechanism to challenge Canadian Forces actions and resolve matters without the need for the courts or other processes, is flawed and unfair. Specifically, we determined that the Chief of the Defence Staff, who is the final decision-maker in the grievance process, does not have the authority to provide financial compensation to fully resolve unfairness.
I'll say it again. Specifically, we determined that the Chief of the Defence Staff, who is the final decision-maker in the grievance process, does not have the authority to provide financial compensation to fully resolve unfairness.
Instead, when a claim for compensation arising from a grievance is made, it is a government lawyer, not the Chief of the Defence Staff, who determines if compensation should be paid to the Canadian Forces member.
In my view, Mr. Chair, it simply defies logic that the Chief of the Defence Staff, who is charged with the control and administration of the Canadian Forces, is not given the authority to pay out a $50 claim.
It also seems unreasonable to our office that a government lawyer, whose role is to provide advice, has more decision-making authority regarding compensation than the Chief of the Defence Staff. As a result of our investigation, we have also found that government lawyers often deny financial compensation requests.
Moreover, when claims are rejected, Canadian Forces members are informed that they must initiate legal action against the Government of Canada in order to obtain compensation. However, unbeknownst to most men and women in uniform, legal action will rarely be heard by a court, because previous courts have ruled that there is no legally enforceable employment contract between the crown and Canadian Forces members.
At it currently stands, there is no real last resort for a Canadian Forces member to receive financial compensation, even when the Canadian Forces admits that the member has been treated wrongly or unfairly.
As a result of the investigation, I concluded that it is necessary for the Chief of the Defence Staff to be able to grant financial compensation for the simple reason that, in certain circumstances, fairness cannot be achieved by any other means.
As I mentioned earlier, our office is not the first to recognize this problem, nor is it the first to make recommendations that it be fixed. Indeed, after an external independent review in 2003, the former Chief Justice Lamer recommended that the Chief of the Defence Staff be given authority to settle financial claims and grievances.
In his report, the former Chief Justice stated, Soldiers are not second-class citizens. They are entitled to be treated with respect, and in the case of the grievance process, in a procedurally fair manner.
This is a fundamental principle that must not be lost in a bureaucratic process, even a military one.
Ultimately, a proper grievance process must be able to determine whether someone was treated fairly as well as to correct any unfair or improper treatment.
We must give the chain of command the tools and authority to take care of its people, and Canadian Forces members must have confidence that their chain of command will take care of them. This is a leadership and a morale issue. How can any military leader tell his or her troops, “I agree that you have been treated unfairly, but there is nothing I can do for you. I would ask you to continue to believe that I care about your situation.”
The Minister of National Defence has informed us that our recommendations are still being considered. However, given that eight years have elapsed without a resolution to this unfairness, from a sound public policy point of view I believe it is time to make the legislative change necessary to clarify and ensure that the Chief of the Defence Staff has the authority to provide financial compensation to fully resolve unfairness and to ensure that the grievance system can actually serve the men and women in the Canadian Forces as it was intended to do.
Former Chief Justice Lamer was right: our military members are not second-class citizens, and they deserve to be treated fairly. I am pleased that this committee has turned its attention to addressing this challenge.
At this time we stand ready to provide any assistance that we can to the committee.
So I am pleased that this committee has turned its attention to redressing this challenge, and we stand ready to assist you.
Before concluding, I would nevertheless like to add that I find it somewhat unfortunate that we have to debate a question whose purpose is merely to obtain justice and fairness for the members of the Canadian Forces.
Rightly so. Nobody is questioning former Chief Justice Lamer's recommendations.
I agree with the Minister of National Defence when he wrote back to me on this issue and said:
As you have rightly identified, this is not the first time this recommendation has been made, and the time has come to bring closure to it one way or the other.
Mr. Chair, I think the time is now.