I think life in general, compared to what it was when I joined 31 years ago, and the whole health care system have become much more complex. Knowledge, technology, advancement, and research have become more complex. One of the things about medical knowledge is that they say that every five years 50% of the knowledge is obsolete and there are new advances. There have been advances, absolutely, particularly when it comes to mental health. There have been huge advances made in the last several years in particular.
There are a number of measurements out there, including a satisfaction survey. There's Accreditation Canada, which accredits the standard of care in a health organization. A lot of NATO countries are emulating what we're trying to do. Many of them can't emulate; they simply tell me they're envious.