In 2009, I did retire. I had a choice of medical release or retirement, and it meant no difference in the care I was about to receive because I was valued at—I don't know—130% disability or some silly thing. It would change nothing, so I just decided to retire. I did that mainly because it gave me a sense of worth, in that it was my choice to leave, not anyone else's.
A lot of our complaints are not within DND itself. It's actually with the bureaucrats and those involved within the bureaucracy and the administration of it.... You see a bus go by and it has “ISO 2001” on it, and what that means is that they simply follow the rules. All we want DND to do is to follow the rules as listed in their books.