That's a very good question.
We have a harder time reaching parents than we do perhaps some family members who may be living under the same roof as military members. I have to acknowledge that right up front.
Our family resource centres and the team I have, however, are engaged in active outreach to include parents in deployment support, in the pre-briefings, and in the reintegration briefings. We have teams that travel all over this great country to go out to communities to connect with parents and help them understand, particularly the deployment separation and reunion process, and that's where we've heard from family parent members that their greatest sense of stress occurs.
Post deployment you're in a whole new world of ill and injured members and how those parents remain connected. There I can only tell you we try to honour the member's wishes when they identify their primary next of kin, their secondary next of kin, and who they want to be kept in the loop as they move through rehabilitation, readaptation, and recovery.
I would have to say I honour the members' wishes to the extent possible, recognizing that parents want information.