When I took over the position, the first thing I wanted to do was find out where the ombudsman had been. We're located in Ottawa, and we do a lot of engagement in Ontario and Quebec. In each of those provinces we attend at least 15 to 20 separate committees, organizations, and family resource centres, or whatever it might be.
What I did find was that from the coasts inward there had been very little engagement, so in my first year I went to both coasts. This year I'll be doing Manitoba and Nova Scotia. Next year my focus will be back to the centre.
We do about 40 or more engagements between Ontario and Quebec every year.