I did specifically look at how many complaints we've received on SISIP. We have received 14 complaints on SISIP over the last two years. Eight of those were for information purposes, and in the remaining six cases, it was just a question of getting the right people to speak.
What my office has found in looking at SISIP is that they seem to have a very quick turnaround time—within two weeks. The establishment of the vocational and rehabilitation program seems to run fairly well. We have not done a deep dive. We get very few complaints about SISIP.
As for folding them in, if we're going to do it, let's be cautious about which process we're going to apply to the program in its entirety. I think SISIP works fairly well. They are fairly agile, responsive. There are other benefits inside SISIP other than just LTD and vocational rehabilitation, so I urge caution. I would make sure that we fully understand what the consequences of folding it into any entity would be. Those would be my concerns.
My opinion? That and 50¢ will get you a coffee somewhere.
My opinion is that if you have something that is working, why not emulate it instead of taking it down? I see good response, good performance, so I'd be a little reluctant. I'd like to know a little more before I decided to fold SISIP under anything.