Certainly, I would expect that if there's imminent physical danger, it's not dealt with through the grievance process. If it is an imminent danger to an individual, that would be dealt with through the various law enforcement agencies or through the SMRC.
If we receive a complaint or a call from an individual who is in imminent danger or we feel, after talking with them, that they may be in imminent danger, then we will refer them to appropriate supports. That could be law enforcement or it could be the SMRC, depending on the situation. In that particular type of thing, that's something we do. We ensure that they are [Technical difficulty—Editor].
Robyn will have a bit more detail on that sort of prioritization as well.