National Defence Committee on Feb. 12th, 2024

[MGen Erick Simoneau]

In a nutshell, General Carignan, our chief of professional conduct and culture, conducted many stakeholder engagements. She consulted 16,000 people, a lot of them CAF members. The number one grievance that we observe among our members is that our complaint system is not responsive or timely enough.

To your question, I would say the ongoing complaint process transformation is key. It starts with a grievance system, but the harassment system and all the other systems will follow. We hope that by fall of this year we will have the full system digitized. The digital form from last week was step one of this.

[Marie-France Lalonde, Liberal, Orléans, ON]

Thank you very much.

[The Chair, Liberal, John McKay]

Thank you, Mrs. Lalonde.

That brings our time with you to a close. I want to thank you for your patience last week and your patience this week as well. Sitting in this chair, I don't know whether this is a multi-mission failure or a mission impossible, but thank you for helping the committee understand the need for compliance and the complexity of compliance. I hope that in three months something material will have been generated.

With that, and hopefully with goodwill all the way around, the meeting is adjourned.