Hierarchy is obviously extremely important in the Canadian Armed Forces. There's a commander who makes decisions, so a single person who gives the orders. That said, the flip side is that the hierarchy is very weighty. People at the bottom aren't necessarily listened to, precisely because they're at the bottom of the hierarchy.
You're talking about people feeling wronged. Training is extremely important. People want to complete their course and get back to their unit. There's nothing worse than going to take a course, even if it's not an important one, and coming back to the unit having failed that course. We're going to do everything we can to succeed, which means we spend evenings reviewing the English terms we didn't understand. That's what it means. Generally speaking, the last thing we do is question the system, because that'll make us stand out and it'll cause issues with the staff.