ITB is absolutely critical for the small and medium-sized businesses in order to take advantage of some of the pieces that are there. Again, I'm pleased to see a focus on innovation, because the innovation side of things is what drives the jobs and the further and spillover effects, perhaps to the civil side. We have examples of that with companies.
On the concierge service, I will say that a big focus of mine on that is on the outcomes. It can't be another bureaucratic box-checking exercise. If companies are going to be going to this concierge service, there has to be ownership over the issue they're trying to solve. In a lot of cases, you see everything being bounced around: “Well, that's PSPC. Well, that's Treasury Board. Well, that's defence. You have to go to the CAF. You have to go to ISED.” How do we encourage government to take ownership over some of these pieces?
