Is this the first time that BP Canada has managed a disaster of this magnitude? If so, how have you gone about this task? In the wake of the incident, have you prepared a specific plan of action to do things differently? At times, we get the feeling that your company officials are like sorcerers' apprentices. You respond, but you don't really have a clear plan of action in place should a disaster strike.
On May 13th, 2010. See this statement in context.