We do now. Unfortunately, I don't have the number off the top of my head. There were some inquiries by media last year and the year before, and the Ontario Energy Board is now collecting and publishing the number of disconnections from different utilities across the province here. I don't know whether that's true elsewhere in the country.
What I do remember, which is probably unfair to say, is that I was quite shocked by the numbers, and they highlighted the necessity to have better programs for terms of service and rate support and better emergency programs. What had been happening before, just to give you a better picture, is that if a family got into financial trouble and received a disconnection notice and was unable to access funds and make it up and their power was disconnected, they were then receiving, in most cases, a disconnection fee from the utility. Then when they had the resources to get their power back on, often with social service agency help and otherwise, they were also paying, in many cases, a reconnection fee.
What's happened here, because of shining a light on this issue, is that some of those fees are no longer being imposed on families who qualify as low-income families. Then there are other programs to make sure the disconnection doesn't happen in the first place, such as better access to equal billing across the year, and other programs to help them with conservation, retrofits, getting insulation into that house if it is a really leaky house, and those kinds of things.