At the outset, we provide training and language courses in eight Canadian cities: Vancouver, Calgary, Edmonton, Winnipeg, Toronto, Montreal, Halifax and Saint John, New Brunswick. Language courses in these eight cities are provided on a regular basis. There are just as many language courses for beginners as there are for intermediate speakers. Our goal is to eventually have only intermediate courses where students work to maintain what they have acquired. As it stands, there are many beginner courses. In 2005, we gave courses to more than 1,500 employees and we have surpassed this figure this year. Employees take French or English courses on a regular basis.
As Mr. Dee was saying, we also provide awareness workshops. In Toronto, the workshop is called French Café. Employees meet with teachers in a room. Employees from my section talk to them about the Act, and educate the employee about their obligations. The teachers tell them how to address a client, for example. An employee very well may end up saying "Sorry, I don't speak French", this is a reality, but it must not be said. We try to educate employees on that issue as well.
In addition to training, employees also take tests. Every two years, we test employees on their second official language even if they have passed a test already. If they do not meet the required level, we send them to another language course.
We offer tests, provide language courses and awareness workshops.