Thank you, Mr. Chair.
I would also like to thank the commissioner and his accompanying staff.
Commissioner, you said earlier that you discussed the recent French-language service shortcomings, including those that occurred in Halifax, with the CEO of Air Canada. It's all well and good for the company to express a willingness to make progress, but as you mentioned on several occasions, it takes concrete action for things to actually get done.
I don't know whether I've already told you this, but I myself had a problem, albeit minor, which was quite unfortunate and insulting for francophone communities. And it's not the first time I've seen this kind of thing. In the last two weeks, in an Air Canada plane, I have seen a notice in French on the cockpit door which translated reads “Do Not Smoke The Toilet”. And don't worry, the English version was correct. I didn't have my camera, which was a pity. But, upon reflection, I may have been arrested had I taken a photo.
It's awful. A company which says it wants to make an effort is asking us to not smoke the toilet. Air Canada needs to ensure that the translations are acceptable. Now, don't worry, I have no desire whatsoever to smoke the toilet. I know what the sign means, but the problem is that these people are supposed to offer bilingual services. I'm sure someone from Air Canada is listening today. And if not, when you have an opportunity to speak to the CEO, tell him to make good on his good intentions by taking the kind of concrete action, albeit small, which will curb the frustration felt by francophones when it comes to services in French.
Having said that, on page 2 of your document, you said the following:
I was pleased to hear the government reiterate its support for linguistic duality in Canada in the Speech from the Throne on October 17, 2007 [...]
Once again, it's concrete action which is important. The Conservative government says many things, but we have seen recently how things have backfired. The government is reiterating its support for linguistic duality but at the same time has relieved National Defence, among others, of its obligation to staff certain positions with bilingual individuals. In other words, candidates no longer have to be bilingual in order to obtain these positions, which has the effect of eroding away linguistic duality. Isn't that behaviour contradictory?
I'd like to hear what you have to say on the matter.