Thank you very much.
The first point I would like to discuss with you is the testimony of Ms. Aucoin, who showed her disappointment and frustration with the degree of communication she had with the people in authority. I find it hard to understand what you're telling us. I get the impression you're telling us the level of quality of communication is adequate. However, when I spoke to her by telephone on Sunday afternoon, Ms. Aucoin was clearly distressed after speaking to the people. She wasn't satisfied. She was disappointed and frustrated.
Are you as well?