Certainly. We have received over 11,000 applications from bilingual people who have indicated that they can hold a conversation or even more.
We are in the process of checking their level of bilingualism and assigning them to positions where they will be able to speak directly to the public and answer questions. In addition, we have identified all the positions dealing with the public, for such activities as welcoming people, providing information and issuing tickets.
And all those who speak French will wear a special pin. So it will be easy to identify the people to ask if you want service in French. All that will be organized.
If ever a French speaker does not report for duty or there is no one available who can speak French, a mobile team will be sent to deal with last-minute needs. The plan that we are preparing will ensure that at all times—100% of the time—on every shift, there will be someone who works with the public and who will be able to answer questions in French. That is our commitment.