With respect to your complaints process, I would like to know if you evaluate the complaints you receive simply by using a survey, or is there some other process for complaints.
On October 8th, 2009. See this statement in context.
On October 8th, 2009. See this statement in context.
Liberal
Lise Zarac Liberal LaSalle—Émard, QC
With respect to your complaints process, I would like to know if you evaluate the complaints you receive simply by using a survey, or is there some other process for complaints.
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