All right, I will try to clarify.
Up until 1985, the people hired to work for VIA Rail, namely to work on board trains, in stations or in telephone sales offices, did not have to speak both official languages. You could, for example, be hired to work in a train traveling between Montreal and Toronto as a unilingual English service attendant. If you knew somebody he could hire you; working for the railway was a great job.
That created all kinds of problems because we were never able to establish a minimum level of bilingual services and this was pointed out to us constantly by the Official Languages Commissioner. In 1985, we decided to implement a hiring policy requiring that, from now on, a bilingualism test would be administered and candidates had to have good knowledge of both official languages, English and French.