But there are many others, including the agencies, the car rentals, and the airlines. All of them have a responsibility because they ultimately touch the passenger--
On December 1st, 2009. See this statement in context.
On December 1st, 2009. See this statement in context.
December 1st, 2009 / 10:15 a.m.
Vice-President, Planning 2010 Olympic and Paralympic Games, Vancouver Airport Authority
But there are many others, including the agencies, the car rentals, and the airlines. All of them have a responsibility because they ultimately touch the passenger--
See context to find out what was said next.