The first thing I can say, and which is very important, is that the academic qualifications of newcomers are not questioned. This is often the difficult cultural difference. These qualifications are much more related to culture. We don't operate in the same way as Canadians. We don't manage time in the same way. As a result of a number of factors, we are different, and the qualified parents who come here simply need to be introduced to Canadian values, whether it's in the education system, the culture, the economy or in the way of communicating, among other things.
As you know, we come from a country marked by a colonial power in which hierarchy, obedience and order prevailed. We parents experienced that. The schools operate in the same way. Often you can see that even our children have experienced that hierarchy, as a result of which, under that authority, creativity, imagination and resourcefulness have been completely inhibited.
When immigrants arrive here, you give them the opportunity to do internships. They benefit from this kind of learning. Employers, on the other hand, expect them to show they deserve the position for which they're doing the internship.
Opportunities are often lost, simply as a result of a lack of understanding and misunderstandings. Sometimes we're told that we aren't francophones simply because we consider it impolite to ask the employer to repeat what he has said. He then feels that someone sent him a person who is supposed to be a francophone but who in fact is not. For example, if some asks us: "Quand est-ce que vous rentrez?", for us, "rentrer" means to go home, and not to go to the office. We're dealing with all these cultural adjustments.
We don't even know how to promote ourselves in situations where we have the same qualifications as others. Young immigrant students who attend the Cité collégiale are the living proof of that. They sell themselves less in the workforce than native-born Canadians do, despite their technical qualifications, and even if they occasionally have better marks than them. Employers are surprised when a prize-winner from a school they know are not that good at selling themselves. It's not their academic qualifications that are in question; it's much more their way of being, their attitudes and their demeanour.