That sort of goes back to the question that Mr. Bélanger asked. There is one point that I perhaps didn't mention earlier. We will have to resolve that by communicating with the commissioner more. We have regional offices, but they are in fact document warehouses for the federal government. They thought they were offices where we offered services to citizens, but that's not the case. There's no active offer of service across the country. I believe that was misunderstood. That should be clarified. That's our fault. We will have to work with the commissioner more so he understands that role. Those offices, those warehouses are located across the country: Halifax, Montreal, Quebec City, Toronto and in the west. They aren't open to the public and are used solely to store federal government documents.
On November 30th, 2010. See this statement in context.