Right now, we are working with human resources, then we will work closely with the Operations Branch. We are going to focus on those places where Registry Office employees need to be made more aware of the official language obligations. We will focus our efforts so that we get the best performance possible. This is a first that was developed by the IRB to follow up on a quarterly basis and to see how the objectives will progress. We are giving ourselves two years to see what will come out of this. We are already seeing results for each of the objectives.
On December 16th, 2010. See this statement in context.