I will provide with a partial answer and ask our official languages champion to complete it.
In my opinion, it is by leading by example that we make employees feel comfortable speaking their language. At our management committee, which is chaired by the deputy minister, meetings are completely bilingual, with every group and every region. All of the management teams make an effort to ensure that meetings are bilingual.
When we meet with our employees one-to-one, we always encourage them to speak the official language of their choice. With respect to our communication tools, it is clear that we will always try to communicate in both official languages. When we fill positions, we will ensure that the linguistic profile is clearly defined bearing in mind the type of work that is to be done.
I think that we are taking many measures, but it is by leading by example that the department will show its employees that they should be comfortable communicating in the language of their choice.