You gave us an interesting example. Over the last few months, several representatives from departments have told us that their department was doing a good job. In fact, the commissioner agreed, in light of the marks he gave to the various levels of various departments.
Regarding the telephone system which is now in operation in Alberta—is that right?—and which you have just mentioned, you are probably in a position to assess the results. If this turns out to be a good service, would it be possible to apply it throughout Canada? Or does it only work in Alberta? Perhaps it could also be put to good use in the Northwest Territories, for example.