I would like to mention that the document that you submitted is very well done, very detailed. It contains a great deal of relevant information including the list of offices that you consider as being bilingual, as well as their locations.
You use an expression that I will try to find. Last week, we were in Yellowknife, and I see that there is an office there. You talk about the type of office, and you refer to identifiable restricted clienteles. What do you mean by "identifiable"?