Among other issues, our audit will lead us to address the designation of bilingual positions, recruitment, employee language training and the assignment of staff on the ground and in the air. We want to meet with employees and unions. We really want to get to the bottom of the issue. With regard to the questions that you raise, we find that the complaints-based approach does not appear to be resolving the issues. We want to get to the bottom of things and understand why Air Canada is not in a position—
On March 30th, 2010. See this statement in context.