Yes. The salaries are not separate from the activities to the extent that if the bulk of the expense an analyst incurs doing an investigation is that analyst's salary, and similarly for somebody who is working on a study or doing parliamentary relations....
We do not have program costs in the same way that a department has program costs. We don't operate programs. We don't fund programs in the community. The bulk of our expenses are salary costs of people responding to complaints and people doing their work.
Nancy, do you want to elaborate on what the other 30% is?