That is correct. We do not have a choice, and in the beginning of the year we forecast general funding for the two main branches, the Compliance Assurance Branch and the Policy and Communications Branch. If there are changes along the way, we reallocate the budget to cover the additional needs.
Ms. Lagacé follows all of these expenditures very closely to ensure that we avoid a deficit. In fact, according to the Financial Administration Act, we do not have the right to run a deficit. This means that an increase in the number of complaints adds additional pressure on our activities and our employees. This often causes a backlog. We have expended considerable effort to reduce that backlog, but since our funding is based on the expectation of a certain number of complaints, when that number increases, this creates pressure.