I didn’t say compliance with the act was better. I think there was a misunderstanding.
It’s important to examine the conditions that lead to greater compliance with the Official Languages Act. Earlier, I talked about the principles that would need to be incorporated in any measures aimed at improving compliance with the Official Languages Act. Certain conditions may have been underestimated; I’m referring to conditions that make it difficult to respect the Official Languages Act in certain contexts. Take, for example, language of work or language of service requirements. For large organizations, that means building skill and capacity. I would say a major shift has to happen on that front. If the necessary resources and expertise were fully assessed and understood, that shift would be easier.
What I mean is that it shouldn’t be expected to happen simply because it is mandatory. There is a whole process involved.