Pardon me for interrupting you, but I don't have a lot of time.
You've rehired employees, but what's changed on the ground? If there are 400 fewer employees to do the work, either you're doing less or it's taking more time to do it, or else you're sending work out to freelances. Is that what happened before 2015? Did the departments send out more of their documents for translation to other suppliers than the translation bureau.