I would just like to add something. With the rise of social media, we are receiving more and more requests for short texts. So we have a few services to ensure the best quality possible. When we see that a department is on the verge of launching a major initiative, we expect to receive numerous tweets and many more requests for shorter texts. In that case, we provide the client with the services of another translator who is closer to the work and who can do the translation more quickly, while maintaining quality, even for short texts. In the meantime, when we receive short texts, we can provide service on an urgent basis, because we understand that social media requests are always urgent. People want an answer quickly, and it's hard to do that manually, so we offer other services tailored to the new work reality presented by social media.
On March 7th, 2016. See this statement in context.