I will start, Mr. Chair.
We conducted some assessments to find why there has been a drop. The assessments show that one of the factors is the impact of social media. In fact, we are seeing a change in the way in which the government communicates, with the public especially. Twitter is an example, of course.
In addition, we are starting to completely revamp our web presence. Government websites are changing. The numbers of files and pages are decreasing. Communication is shorter and more direct. It is a general trend. That contributes a little to the decrease in our work.
Honestly, a link can probably be made between pressure on budgets, the numbers of translations and our workload. Three years ago, there were more budget cuts. I feel that departments have become tighter and are limiting the number of documents sent for translation.
That does not mean that the official languages are any less respected. However, we do notice changes in the number of requests we receive when there is more pressure on budgets.