The report indicates, I believe, that there have been sporadic improvements. So the trajectory has not been linear. We were given action plans that seemed promising.
In section 1 of the report, we describe the history of complaints and verifications. It shows that over the years the various Commissioners of Official Languages have thought repeatedly that the situation was improving and that these people would comply with the rules. They noted a few improvements, followed by setbacks. The overall conclusion the commissioner comes to in his special report is that the situation has not improved since 1969. And that is in fact what all of the commissioners observed over the years.
At tab 5 of the document we gave you, there is a report of the Standing Joint Committee on Official Languages, from February 2002. We provided this document so that you could have a look at the history that was written by the Standing Joint Committee on Official Languages at the time.
I think that if you read the history, which basically summarizes everything the various commissioners and committees did, you will see that that committee came to the same conclusion, which was that after several years there was still no concrete progress, despite promises that seemed to indicate that improvements would be made at a given point.