Those are excellent comments. We had Mr. Thibodeau here at our last meeting. In his opinion, a $1,500 fine would be just. He told us that he had become an expert in his case, more so than some lawyers. It is now easy for him to present his claims in court, but, for the person in the street seeking a remedy against Air Canada, for example, for the first time, alone and unrepresented, it is a whole pile of work. What do you think about a $1,500 fine? Do you feel that it is a just penalty, with enough teeth to act as a deterrent?
On October 3rd, 2017. See this statement in context.