I entirely agree with you, Mr. Hamel. I know too well how this can happen, having previously been a printer. I witnessed instances in which errors were made, more particularly French-language errors, on ballots and in other printed documents. Printers must redo the work in those cases. When you are a printer, you have to check before you print.
In this case, we are talking about answers to two questions that were reversed in the English and French versions. The information entered in the computer system was therefore incorrect, since the answers to those two questions were not in the same order in both versions of the questionnaire.
The entire questionnaire must be proofread. Was the error solely in the electronic questionnaire, in the paper questionnaire, or in both?