How do you improve it? I think one of the elements that could improve is by addressing the reality that seniors are not online. Seniors are the biggest problem with regard to accessing information. You really have to develop a better approach for getting the information to vulnerable populations like that.
Also rural and remote communities don't have good Internet. There has to be more than just an electronic response to getting it. That's both federal and provincial.
In terms of how you get more information to these populations, I think that it's about developing community capacity to reach vulnerable populations or even just regular English-speaking persons in the province of Quebec. It's about building that sense of community, developing lines of communication. I would say, “Keep investing in those elements.”
Fatiha, what would you say?