Evidence of meeting #10 for Official Languages in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was air.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Michael Rousseau  President and Chief Executive Officer, Air Canada
David Rheault  Vice President, Government and Community Relations, Air Canada

5:10 p.m.

Liberal

The Chair Liberal René Arseneault

Yes.

5:10 p.m.

Vice President, Government and Community Relations, Air Canada

David Rheault

We work with community groups across the country to recruit bilingual staff. We also advertise jobs in Canada's francophone newspapers.

5:15 p.m.

Liberal

The Chair Liberal René Arseneault

Excuse me for interrupting, Mr. Rheault, but I was referring to the question you were asked earlier, about whether you are offering bilingualism bonuses.

5:15 p.m.

Vice President, Government and Community Relations, Air Canada

David Rheault

We take notice of the committee's suggestions on how to improve our recruitment efforts.

As we mentioned, we are now going to offer a bonus to those who help us recruit bilingual applicants.

5:15 p.m.

Liberal

The Chair Liberal René Arseneault

Okay.

I have a minute left.

I have a final question for you. In your answer to the second question that my colleague asked earlier, you said that you were making sure that bilingual service was provided on flights with significant demand.

How do you define flights with significant demand in Canada?

5:15 p.m.

Vice President, Government and Community Relations, Air Canada

David Rheault

That's a very good question.

The answer is specified in a regulation. Demand on a flight must be 5% to be considered significant. We believe that this method of calculation ought also to apply to other carriers with obligations.

5:15 p.m.

Liberal

The Chair Liberal René Arseneault

We are discussing Air Canada today.

Where is the demand coming from? Who determines the percentage?

You have 20 seconds.

5:15 p.m.

Vice President, Government and Community Relations, Air Canada

David Rheault

Among other things, we calculate passenger demand from the language they used when they booked their flight.

5:15 p.m.

Liberal

The Chair Liberal René Arseneault

Thank you.

Mr. Beaulieu, It's over to you now for two and a half minutes.

5:15 p.m.

Bloc

Mario Beaulieu Bloc La Pointe-de-l'Île, QC

Thank you, Mr. Chair.

It's not very reassuring to find that after six months of intensive French-language training, Mr. Rousseau is unable to answer questions in French.

I'll ask my earlier question once again.

Would Air Canada hire a unilingual English person in Quebec?

5:15 p.m.

President and Chief Executive Officer, Air Canada

Michael Rousseau

We hire based on merit. As I said earlier, we focus on hiring bilingual employees. As David said, we've been relatively successful in doing that, although not as successful as we'd like.

5:15 p.m.

Bloc

Mario Beaulieu Bloc La Pointe-de-l'Île, QC

Thank you, Mr. Rousseau.

I'll take that as a "yes".

You know, about half the francophones in Quebec don't speak English. Would you hire a unilingual French employee?

5:15 p.m.

Vice President, Government and Community Relations, Air Canada

David Rheault

Perhaps I could answer your question, Mr. Beaulieu.

When I began working at Air Canada, I had a lot of trouble speaking English.

5:15 p.m.

Bloc

Mario Beaulieu Bloc La Pointe-de-l'Île, QC

So you were hired even though you did not speak English. But you haven't answered my question directly.

5:15 p.m.

Vice President, Government and Community Relations, Air Canada

David Rheault

I spoke French, but I had a lot of trouble with my English.

5:15 p.m.

Bloc

Mario Beaulieu Bloc La Pointe-de-l'Île, QC

If you're short of people who speak French…

5:15 p.m.

President and Chief Executive Officer, Air Canada

Michael Rousseau

Yes, we would hire a francophone, as well. We hire based on merit with a view of trying to hire as many bilingual employees as possible.

5:15 p.m.

Bloc

Mario Beaulieu Bloc La Pointe-de-l'Île, QC

All right.

I have a final question.

At Air Canada, I believe Ms. Arielle Meloul-Wechsler, Executive Vice President and Chief Human Resources Officer and Public Affairs, Is responsible for compliance with the provisions of the Official Languages Act.

Why isn't she here to answer questions?

5:15 p.m.

Liberal

The Chair Liberal René Arseneault

You have 20 seconds to answer.

5:15 p.m.

President and Chief Executive Officer, Air Canada

Michael Rousseau

David Rheault reports to Arielle, so we chose to have David here. Arielle could certainly have been here and addressed these questions, but we chose David, given his understanding.

5:15 p.m.

Liberal

The Chair Liberal René Arseneault

Thank you, Mr. Rousseau.

Ms. Niki Ashton has the floor now for two and a half minutes.

5:15 p.m.

NDP

Niki Ashton NDP Churchill—Keewatinook Aski, MB

My first question is for Mr. Rousseau.

We've discussed the number of hours of instruction at length. How many hours, approximately, have you spent on learning French?

5:15 p.m.

President and Chief Executive Officer, Air Canada

Michael Rousseau

In the four months that I've been taking lessons, from mid-November until today, it's been approximately 10 hours a week of lessons and homework.

5:15 p.m.

NDP

Niki Ashton NDP Churchill—Keewatinook Aski, MB

On another front, an official languages management committee was to have been struck to support linguistic matters involved in implementing your linguistic action plan. It says so in your plan.

Has the committee begun its work? If so, what are the concrete results?

5:20 p.m.

Vice President, Government and Community Relations, Air Canada

David Rheault

I can answer that question.

The committee began its work, even during the pandemic. It meets on a quarterly basis. One of its objectives is to establish centralized communications among the various sectors to remind everyone about the importance of our official languages obligations and procedures.