Thank you, Mr. Chair.
I'd like to thank the Air Canada personnel and Mr. Rousseau for being here today.
As you did not have the opportunity to answer my colleague Mr. Godin's question, I'll continue in the same vein.
As you know, the past six months have been rather difficult. You have a plan, the Linguistic Action Plan 2020‑2023, and you are going to introduce measures to ensure that French is improved within your company. You gave a brief explanation of the activities introduced in response to the growing number of complaints in 2019.
What specific measures in terms of French resources and services are you currently taking under your linguistic action plan, and what measures do you intend to implement under the next linguistic action plan?