Mr. Chairman, that's absolutely correct. Although we monitored 2020 and 2021, we're not using those years as an indicator, so we have to go back to 2019, when we had almost 52 million customers travel on our planes throughout the year. Again, on a relative basis, on a rate basis, the number of complaints declined year over year, given the growth in customers.
On March 21st, 2022. See this statement in context.